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At BEKA Sales Store (spintoolsstore.com), we value the trust our global community of fiber artists places in us when purchasing premium spinning wheels, weaving tools, and textile supplies. This Privacy Policy explains how we collect, use, and protect your personal information while supporting your creative journey.

1. Information We Collect

To serve our international customers effectively, we collect:

  • Order Information: Name, shipping address, email, phone number, and payment details when you purchase castle spinning wheels, drum carders, or other fiber art tools
  • Account Data: Username, password (encrypted), and preferences if you create an account
  • Communication Records: Emails sent to [email protected] and chat transcripts
  • Technical Data: IP address, browser type, and device information for security purposes
  • Usage Data: How you navigate our site (pages visited, time spent) to improve our product offerings

2. How We Use Your Information

We use collected data to:

  • Process transactions for spinning wheels, blending boards, and other fiber art tools
  • Provide global shipping to 333 Oak Way, SAN JOSE, US 95101
  • Offer customer support for specialized products like floor loom parts
  • Improve our product selection (e.g., charkha spinning wheels, cellulose fibers)
  • Send order confirmations and shipping updates
  • Prevent fraud and ensure payment security (Visa/MasterCard/PayPal transactions)
  • Comply with international trade laws (excluding certain Asian/remote regions)

3. Data Sharing & Disclosure

We respect your creative privacy and only share data when necessary:

  • Payment Processors: Secure transaction partners (Visa, MasterCard, PayPal)
  • Shipping Carriers: Only address/contact details for delivery
  • Legal Requirements: When required by US law or to protect our business
  • Service Providers: Companies helping operate our store (strict confidentiality agreements)

We never sell your data to third-party marketers.

4. Data Storage & Security

Your fiber art journey deserves protection:

  • Industry-standard encryption for all transactions
  • Payment data is never stored on our systems
  • Regular security audits of our infrastructure
  • Limited employee access to sensitive data

5. Your Rights

As a valued fiber artist, you can:

  • Access your personal data we hold
  • Correct inaccurate information
  • Request deletion of non-essential data (excluding transaction records required by law)
  • Opt-out of marketing communications
  • Object to certain processing activities

Contact [email protected] to exercise these rights.

6. Cookies & Tracking

We use these technologies to enhance your shopping experience:

  • Essential Cookies: For cart functionality and secure checkout
  • Analytics Cookies: To understand how artists use our site (e.g., popular products like electric spinning wheels)
  • Preference Cookies: Remember your language/currency settings

You can manage cookies through your browser settings.

7. Policy Updates

We may update this policy as our store evolves. Significant changes will be notified via email or site banner.

8. Contact Us

For privacy questions or to discuss your fiber art tool purchases:

BEKA Sales Store
333 Oak Way, SAN JOSE, US 95101
Email: [email protected]

Thank you for trusting us with your creative textile journey. We’re honored to protect your privacy as carefully as we package your spinning tools.

The BEKA Sales Store Team