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Welcome to BEKA Sales Store (“we,” “us,” or “our”) at www.spintoolsstore.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. Our Creative Community

BEKA Sales Store specializes in premium fiber art tools for spinning, weaving, and textile crafts. We serve fiber artists worldwide with carefully curated products to support your creative journey.

2. User Responsibilities

As a valued member of our fiber arts community, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use our products only for their intended purposes in textile arts
  • Comply with all applicable laws and regulations in your jurisdiction
  • Not reproduce, duplicate, or resell our products for commercial purposes without authorization
  • Maintain the confidentiality of your account credentials

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our spinning wheels, weaving tools, and fiber art supplies. However, slight variations in color or texture may occur due to:

  • The natural characteristics of fibers and wood products
  • Differences in monitor displays
  • Handcrafted nature of many items

3.2 Product Availability

Some specialized items like castle spinning wheels or charkhas may have limited availability. We’ll notify you promptly if an item becomes unavailable after ordering.

3.3 Age Restrictions

Certain tools like fabric cutters and combs may require users to be 18+ or used under adult supervision.

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept when we send shipping confirmation. We reserve the right to cancel orders for reasons including:

  • Pricing errors
  • Suspected fraudulent activity
  • Shipping restrictions to your location

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details.

4.3 Pricing

Prices are in USD and exclude applicable taxes and shipping unless stated. We may adjust prices periodically but will honor the price at time of order confirmation.

5. Shipping and Delivery

5.1 Processing Time

We carefully prepare each order within 1-2 business days.

5.2 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (orders over $50): EMS, 15-25 business days

5.3 Shipping Restrictions

We currently cannot ship to certain Asian regions and remote areas. You’re responsible for any customs fees or import taxes.

5.4 Delivery Issues

Please contact us immediately if your package appears damaged or is significantly delayed.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original packaging. Non-returnable items include:

  • Books and magazines
  • Bulk yarn for dyeing
  • Fiber preparation tools
  • Final sale items

6.2 Return Process

Email [email protected] with your order details. You’re responsible for return shipping unless the item is defective.

6.3 Refunds

Processed within 5 business days of receiving your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our site, including product designs, text, and images, is our property or used with permission. You may not:

  • Reproduce our product photos or descriptions without permission
  • Use our brand name or logos without authorization
  • Reverse engineer or copy our unique tool designs

8. Liability and Safety

8.1 Product Use

Many fiber art tools require proper technique and safety precautions. We’re not liable for:

  • Improper use of spinning wheels, looms, or sharp tools
  • Allergic reactions to natural fibers
  • Projects that don’t meet expectations

8.2 Limitation of Liability

Our total liability is limited to the purchase price of the product. We’re not liable for incidental or consequential damages.

9. Privacy

Your privacy matters. See our separate Privacy Policy for details on how we handle your information.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these terms or your fiber art needs:

Email: [email protected]
Mail: BEKA Sales Store, 333 Oak Way, San Jose, US 95101

Thank you for being part of our fiber arts community. We’re honored to support your creative journey with quality tools and service.

The BEKA Sales Store Team